Online Notary Public (Remote)

Position Overview

Primary Responsibilities

• Complete the notarization of customer documents
• Verify the authenticity of important documents while working remotely
• Explain the notarization procedure to clients and ensure customer satisfaction
• Review and verify signer's identity according to applicable commissioning state's requirements
• Ensure the signer's understanding of the document and willingness to sign
• Review documents for completeness and certificate wording
• Administer acknowledgement and jurat notarial acts
• Record the notarization in a digital notary journal as required by state law
• Certify the authenticity of signatures on important legal documents
• Provide feedback to the notary team on features, improvements, and bugs
• Utilize an account portal to manage communication with users
• Maintaining certification as mandated by state
• Assist with testing and quality assurance, when needed

Knowledge and Skill Requirements

• Experience in a Remote Online Notary Public role, handling confidential and private customer documents
• Valid Electronic Notary Public certification in Virginia
• Commissioned Notary Public in Virginia
• Strong attention to detail
• Effective verbal and written communication skills
• Technically savvy - ability to learn internal tools and new software
• Dependable attendance and punctuality. Reliability is critical.
• Well-developed interpersonal and organizational skills
• Ability to resolve standard document issues with minimal assistance
• Must have $25,000 error and omission insurance coverage (EOM)
• Must have a working desktop computer, webcam, microphone, and high-speed internet connection